Please note that your Facebook Lead Ads integration may disconnect if certain changes occur, such as updates to your password, enabling two-factor authentication, or if Meta revokes the access token. When disconnected, SleekFlow will stop receiving new lead data from Facebook Lead Ads until the connection is restored.
To prevent disruptions, we recommend regularly monitoring your Facebook Lead Ads connection status. If you notice any issues, check your connection settings and try reconnecting to ensure continuous data flow for your leads in SleekFlow.
Facebook Lead Ads are designed to help businesses find potential customers who may be interested in their products or services.
By connecting Facebook Lead Ads, you can create targeted campaigns, engage with potential customers, and manage customer details and conversations. Some of the recommended examples include:
- Syncing potential leads to SleekFlow
- Automating messages to reach out to leads
- Messaging your leads easily
Once connected, all Facebook Lead Ads data from the connected Facebook page will automatically be mapped to your SleekFlow's contacts. The "lead source" property for those contacts will be set to "Facebook Lead Ads". A new contact property named "Facebook Form ID" will also be created.
Connecting Facebook Lead Ads
🔒 The information in this section applies only to Admin account users
You can follow the steps below to set up your Facebook Lead Ads integration:
- Click on the icon on the left-hand navigation bar
- You will be redirected to the "Integration page
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Under “Marketing integrations” section, you will find the “Facebook Lead Ads” section
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Click on the “Connect” button, you will then be redirected to the "Connect Facebook Lead Ads page
- To set up the integration, click the “Continue on Facebook” button
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A pop-up window from Facebook will show up, and you are required to sign in to the Facebook account you would like to connect to
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Once you are signed in to your Facebook account, select the business portfolio you would like to connect to SleekFlow and click “Continue"
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Then, select the Facebook page you want to connect to SleekFlow and click “Continue"
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Click “Save” to grant access to SleekFlow for the Facebook Lead Ads integration
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The integration is completed, click “Got it” and the pop-up modal from Facebook will be closed
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You will be redirected to the “Facebook Lead Ads” dashboard. Once the integration is successfully connected, the connected Facebook page will be displayed in the Facebook Lead Ads dashboard
Note: Once a Facebook page is connected, all lead ad forms within that page will be displayed and will require configuration. Make sure to set up each form to capture leads accurately in SleekFlow.
Managing your Connected Facebook Lead Ads
🔒 The information in this section applies only to Admin account users.
ℹ️ You need to have at least one Facebook page connected to SleekFlow’s Facebook Lead Ads integration to review and manage the connected Lead Ads connection.
You can review and manage all of your connected Facebook Lead Ads in the Facebook Lead Ads dashboard, to access the dashboard, you can follow the steps below:
- Click on the icon on the left-hand navigation bar to go to the “Integrations” page
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Under “Marketing integrations” section, you will find the “Facebook Lead Ads” integration
- Click on “Manage integration”, and you will be redirected to Facebook Lead Ads dashboard
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In the Facebook Lead Ads dashboard, you will see the connected page details, including the following items:
- Page name: This is the name of your connected Facebook page, which helps you easily identify the page in SleekFlow. You can follow the steps here if you wish to rename the page name displayed in SleekFlow.
- Page ID: A unique identifier for the connected Facebook page. The Page ID is assigned by Facebook and ensures that SleekFlow can recognize and sync data from this specific page, even if you have other pages with similar names.
- Connected on: Displays the exact date when the Facebook page was connected to SleekFlow. This date is useful for tracking the connection timeline, especially if troubleshooting is needed or if you want to monitor recent connections.
- Connection status: Indicates whether the Facebook page is actively connected to SleekFlow. If the connection is stable, it will show as “Connected”. If there are any issues, it may display “Disconnected”, in which case you may need to reconnect the page to ensure data flows smoothly. You can follow the steps here to reconnect your Facebook Lead Ad
- Form status: Shows the status of each lead ad form within the connected Facebook page. Forms may display as Configured if they have been set up to capture leads, or Not Configured if additional setup is required to start syncing lead data into SleekFlow.
Configuring Facebook Lead Ads forms inside a Facebook Page
Once you have connected a Facebook page, you can then configure the Facebook Lead Ad form inside the Facebook page. In this section, we will be guiding you through configuring your Facebook Lead Ad forms in a connected Facebook page for the first time.
If this is your first time configuring a Facebook Lead Ad form (indicated by a “Pending Configuration” status), follow the steps below to complete the setup:
- Go to Facebook Lead Ads dashboard
- Click on “Manage configurations” of the form you want to configure
- You will be redirected to “Manage configurations” page
In the “Manage configurations” page, you will be required to complete the following steps:
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Map contact properties
This step allows you to link relevant contact details from Facebook Lead Ads to SleekFlow. Phone number mapping is mandatory, as it ensures that lead information can be accurately associated with a contact in SleekFlow. You are only required to map contact-related properties—additional mappings are optional.
If you wish to add more contact property, you can click on “Add new mapping” to add more. Once you have completed, click “Continue” to move on to the next step.
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Configure Facebook Lead Ad record structure
In this step, you can define how your lead ad records will appear in SleekFlow, making it easier to identify contact details:-
Define lead ad record name: Customize the record name for each lead ad form, so you can easily identify the ads in which your contacts have shown interest.
- Match record properties: Name and align the record properties with the fields in your Facebook Lead Ads form. You can remove any properties you do not wish to sync to SleekFlow.
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Define lead ad record name: Customize the record name for each lead ad form, so you can easily identify the ads in which your contacts have shown interest.
After you have finished filling in the details, click “Confirm”. You will then be redirected back to the Facebook Lead Ads dashboard, and the form status will update to “Configured”.
If you do not want these records to be visible in SleekFlow’s Inbox, Contacts, or Data pages, you can change the “Display status” to “Hide”.
Renaming your Facebook Lead Ad connection
To rename the Facebook Lead Ad connection, follow the steps below:
- Hover on the Facebook page you would like to rename
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Click on the button, and select “Rename”
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Rename the connection in the “Connection name” text box
- Click “Rename” and your connection name will be updated
By renaming the connection, you will only rename the connection name displayed in SleekFlow. The change will not be applied to the page name on Facebook.
Disconnecting your Facebook Lead Ad
To disconnect your Facebook Lead Ad connection, follow the steps below:
- Hover on the Facebook page you would like to disconnect from
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Click on the button, and select “Disconnect"
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A warning modal will show up, click “Delete” to confirm the disconnection
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Your Facebook Lead Ad connection will be disconnected from your SleekFlow account. New leads signing up on Facebook will no longer be synced to SleekFlow. However, existing leads that are synced to SleekFlow will not be removed
Reconnecting your Facebook Lead Ad
Only Lead Ad records created within 30 minutes prior to reconnection will be retrieved. Lead records created during the disconnected period will not be synced to SleekFlow. Please monitor your connection status regularly to avoid missing any data.
There might be occasions when your Facebook Lead Ad connections are disconnected. For example, Meta revoked access, Facebook account password updated. In these cases, your Facebook Lead Ads connection status will be changed to “Disconnected”, and new leads will not be able to sync to SleekFlow.
To resolve this, you can reconnect your Facebook Lead Ads connection by following the steps below:
- Go to the Facebook Lead Ads dashboard in your Facebook Lead Ad integration page
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Click on the button of the Facebook page you would like to reconnect. This button only appears for connections that are “Disconnected”
- Follow the steps in Connecting Facebook Lead Ads
Viewing your Facebook Lead Ad records
To access your Facebook Lead Ads record, you have 2 options:
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From Facebook Lead Ad dashboard:
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Click on “View record” next to the lead ad form you wish to review
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You will then be redirected to the record listing page to view more details
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Click on “View record” next to the lead ad form you wish to review
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From the “Data” page:
- On the left navigation bar, click on the icon to go to the “Data” page
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Under the “Facebook Lead Ads” section, click on the lead ad form you wish to view