AgentFlow empowers your business to deliver seamless, AI-driven customer interactions by configuring and deploying AI agents tailored to your unique needs. With AgentFlow, you can automate responses to enquiries, qualify leads efficiently, and optimize operational costs — all while maintaining control over your AI agent’s behavior through simple, flexible configurations. Whether you’re in sales, support, or operations, AgentFlow helps your team work smarter and scale conversations with ease.
Why use AI agents in AgentFlow
AgentFlow helps teams streamline customer conversations and reduce manual tasks by assigning AI agents to handle common interactions. Here’s how it makes a difference:
Pain points we are solving with this feature:
- Offer 24/7 customer support without extra staffing: AI agents can handle enquiries outside of business hours, reducing the need for a round-the-clock support team while keeping response times fast.
- Accelerate sales and support cycles: By automating first-touch responses and lead qualification, AI agents help speed up your workflows and get users to the right outcome faster.
- Lower operational costs through automation: Let AI handle repetitive or low-priority messages so your team can focus on high-value conversations.
- Control when AI participates in conversations: Set conditions for when the AI agent should enter, exit, or hand over to a human — giving you full control over the customer experience.
Common use cases:
- Handle FAQs automatically across channels: Set up your AI agent to respond to common customer questions using a connected knowledge base, keeping replies consistent and accurate.
- Qualify leads before handing them off: Use AI to score and filter incoming enquiries, so your team only engages with the most relevant prospects.
- Tailor AI behavior to different workflows: Adjust tone, logic, and actions to suit different teams or objectives — from customer support to pre-sales outreach.
- Trigger AI interactions with Flow Builder: Insert AI agents into automated flows that react to customer messages, ensuring the right response at the right time.
Accessing AgentFlow page
You can follow the steps below to access The AI agentFlow page:
- Click on the
icon on the left navigation bar to go to the SleekFlow AI page
- In the SleekFlow AI page, Click “AgentFlow” on the top navigation menu
