Note: These features and configurations are available only to users with the appropriate permissions. For further details, refer to our Help Center article on Roles and permissions.
What’s supported in SleekFlow
- Syncing TikTok lead form submissions
- Creating contacts via Flow Builder
- Automating follow-ups, assignments, and tagging
If a feature isn’t listed here, it’s currently not supported in our TikTok Lead Generation integration.
Integrating TikTok Lead Generation with SleekFlow allows you to capture leads from your TikTok Lead Generation and respond in real time. Once a lead submits a form on TikTok, their contact details are automatically synced to SleekFlow — enabling fast, personalized follow-up and seamless lead management through Flow Builder.
Benefits and use cases
Integrating TikTok Lead Generation with SleekFlow improves lead capture efficiency and follow-up performance by automatically syncing lead data in real time. Here are the key benefits:
- Capture leads instantly from TikTok Lead Generation: When a user submits a lead form on TikTok, their contact details are automatically synced to SleekFlow. This enables immediate follow-up and reduces the risk of losing high-intent leads due to manual delays.
- Automate personalized lead follow-ups: Use Flow Builder to trigger automated messages via WhatsApp or SMS based on TikTok form submissions. Tailor your follow-up based on campaign type, product interest, or customer location to improve conversion rates.
- Centralize lead management: All leads collected from TikTok forms are stored in SleekFlow, making it easy to segment, qualify, and assign them to relevant sales agents — without switching platforms.
Track performance across campaigns: Segment leads by form or campaign name to measure the performance of each lead generation initiative. This helps marketing teams analyze which campaigns generate the most qualified leads.
Required permission for TikTok Lead Generation integration
To successfully connect your TikTok Lead Generation account to SleekFlow, make sure the following permissions are granted when authorizing access on TikTok:
✅ Ad Account Management
- Read Ad Account Information
✅ Creative Management
- Instant Page Management
✅ Lead Management
- All scopes under this category
You will see the permission screen during the TikTok authorization step. Without these scopes, the integration may fail to connect or function properly.
Setting up your TikTok Lead Generation integration
You can follow the steps below to connect your TikTok Lead Generation account to SleekFlow:
- In the left navigation bar, click on
icon to go to the Integration page
- Under “Marketing integrations”, locate “TikTok Lead Generation”
- Click “Connect”
- You will be redirected to the “Connect TikTok Lead Generation” page
- Click “Continue on TikTok”
- You will be redirected to TikTok to grant the required permissions and access to complete the integration set-up
Setting up “TikTok Lead Generation” data sync workflow in Flow Builder
Once you have successfully connected your TikTok Lead Generation account to SleekFlow, you will be required to set up a flow in Flow Builder to sync data from TikTok Lead Generation. This is a compulsory step to bring your TikTok page lead record into SleekFlow to enable other features, like automated workflows and target campaigns.
You can follow the steps below to set up data sync flows in Flow Builder:
- In the Flow editor, select a TikTok trigger as the trigger of the data sync flow. Choose “TikTok lead received” as the trigger. This node will be triggered when a customer submits a lead form in a TikTok Lead Generation campaign
- Once you have selected the trigger, you will be required to select:
-
Connection
Choose the TikTok Ad account that is connected to your SleekFlow workspace. This represents the user-level TikTok Lead Generation integration that holds access to your advertiser accounts. -
Advertiser account
Select the TikTok Lead Generation account under the connected user that is running your Lead Generation Campaign. 1 TikTok Ad account can be linked to multiple advertiser accounts. -
Instant form
Choose the specific lead form used in your TikTok Lead Generation Campaign. This ensures that SleekFlow only syncs leads submitted via that form into the flow.
-
Connection
- Once you have selected the compulsory fields, you can also configure the “Enrollment conditions” by going to the “Filter” tab.
When toggled on, you can set specific conditions that the TikTok lead record must meet in order to be enrolled into the flow. - Once you’ve set up the “TikTok lead received” trigger node, you can continue building your flow by adding action nodes — such as “Create contact” — to define what should happen when a lead is received. Below is an example of how to map TikTok lead data to contact fields in SleekFlow:
-
Add a “Create contact” action node:
This allows you to turn the incoming lead into a contact in SleekFlow automatically. -
Set the contact identifier
- In the Contact identifier type field, select “Phone number”
- In the Contact identifier field, insert the corresponding variable from the lead form.
-
To do this:
- Click the (x) button next to the input field to open the variable picker.
- Select Trigger variables > lead_fields, and choose the relevant field (e.g. phone_number, email, etc.).
- In the Contact identifier type field, select “Phone number”
-
Map additional contact properties (optional)
You can map more details from the lead form to custom contact properties in SleekFlow:- Click Add under the contact properties section.
- Choose a property from the dropdown (e.g. “Subscriber”, “First name”).
- Learn more about the action nodes available in Flow Builder in our Help Center.
-
Add a “Create contact” action node:
Managing our TikTok Lead Generation integration
ℹ️ You need to have at least one TikTok Lead Generation account to SleekFlow to review and manage the connected TikTok Lead Generation account.
You can review and manage all of your connected TikTok Lead Generation accounts in the TikTok Lead Generation dashboard. To access the dashboard, you can follow the steps below:
- Click on the
icon on the left-hand navigation bar to go to the “Integrations” page
- Under “Marketing integrations”, you will find the “TikTok Lead Generation” integration
- Click on “Manage integration” and you will be redirected to the “TikTok Lead Generation” dashboard
Renaming your TikTok Lead Generation integration
To rename your TikTok Lead Generation connection, follow the steps below:
- In the “TikTok Lead Generation dashboard”, hover on the TikTok Lead Generation connection you would like to rename
- Click on the
button, and select “Rename”
- Rename the connection by entering a new name in the "Connection name” text box
- Click “Rename” and your connection name will be updated
By renaming the store, you will only rename the store name displayed in SleekFlow. The change will not be applied to the account name on TikTok Lead Generation.
Deleting your TikTok Lead Generation accounts from SleekFlow
Deleting a TikTok Lead Generation account from SleekFlow is permanent and cannot be undone. Any flows built with this account, as well as synced contacts and data, will remain in your workspace — but they may trigger errors if the account connection is missing.
You can follow the steps below to delete a connected TikTok Lead Generation account:
- In the TikTok Lead Generation dashboard, hover on the TikTok Lead Generation account you would like to delete
- Click on the
icon, and select “Delete”
- A warning modal will appear. Click “Delete” to confirm the deletion
Re-connecting your TikTok Lead Generation account
If your TikTok Lead Generation connection becomes inactive or expires, you won’t be able to reconnect it directly in SleekFlow.
To check if your current TikTok Lead Generation connection is still active, visit the “TikTok Lead Generation dashboard” and review the status under your authorized apps or integrations.
To connect to your TikTok Lead Generation account, you can follow the steps below:
- In the “TikTok Lead Generation dashboard”, locate the disconnected account that you wish to connect again
- Delete the existing TikTok Lead Generation account
- Set up the connection again by following the steps in this section