Features available on the Mobile App

What can I do with my SleekFlow mobile app?

Written By Frieda Yip (Super Administrator)

Updated at March 6th, 2025

The SleekFlow mobile app is designed to help you manage your business communications, automate workflows, and stay connected with your customers anytime, anywhere. This guide provides an overview of the key features available on the mobile app and directs you to more detailed help center articles for each function.
 

Configuring mobile settings 

Customize your mobile experience by configuring your settings to match your workflow and business needs. Easily update your profile, security settings, and system preferences to ensure seamless operation on the go.

Within mobile settings, you can:

  1. Update your status: Set your availability to keep your team informed
  2. Update your personal profile: Edit your name, profile picture, and contact details
  3. Update your security settings: Manage login credentials and enable/disable Two-factor authentication
  4. Manage your system preferences: Adjust settings such as language and display
  5. Manage your notification settings: Customize push notifications settings to stay updated on key activities
  6. Manage your app storage: Optimize storage by clearing cache and managing stored files
     

Refer to this article: Configuring mobile settings

Managing Inbox

Stay on top of customer conversations with the Inbox feature, which integrates multiple messaging platforms into a single interface. Whether you’re managing WhatsApp, Facebook, Instagram, or other channels, you can efficiently handle messages in real time.

With the Inbox feature, you can:

  1. Manage conversations: Access, organize, and respond to customer inquiries efficiently.
  2. Filter conversations: Sort and categorize messages for better organization.
  3. Send messages: Communicate with customers across multiple platforms.

Refer to this article: Inbox in SleekFlow mobile
 

Managing Contacts

Keep your customer database organized and accessible by managing contacts directly from the SleekFlow mobile app. Easily add, edit, and categorize contacts to streamline communication and improve engagement.


With the Contacts feature, you can:

  1. Manage contacts: Add, edit, and organize your contact list.
  2. Filter contacts: Sort and categorize contacts for easy access.
  3. Import contacts: Bulk upload contact lists from phone book.
  4. Save contacts: Store essential customer details for quick communication.

Refer to this article: Import contact from phone book

Managing Broadcasts 

Create, schedule, and track broadcast campaigns seamlessly from your mobile device. Whether you're sending WhatsApp broadcasts or monitoring engagement, the SleekFlow mobile app offers full control over your messaging campaigns.


With the Broadcasts feature, you can:

  1. Create broadcasts: Set up and send broadcast messages efficiently.
  2. Manage broadcast lists: Organize and maintain all your broadcast.
  3. Schedule broadcasts: Automate message delivery for optimal timing.
  4. Track broadcast performance: Monitor keys metrics to track engagement.

Refer to this article: Manage broadcasts on SleekFlow mobile


Configuring “Deep linking”

Deep linking simplifies communication and speeds up workflow by allowing direct access to specific conversations. This feature eliminates unnecessary steps, making collaboration smoother and more efficient.


With deep linking feature, you can:

  1. Quickly access conversations: Use deep links to open specific chats directly.
  2. Share links with team members: Make collaboration easier by directing colleagues to relevant conversations.
  3. Pre-fill messages: Automate responses by setting up predefined text in chat windows.
  4. Use WhatsApp templates: Streamline outreach with pre-approved template messages.
  5. Customize language preferences: Ensure messages are sent in the correct language for different audiences.


Refer to this article: Deep linking in SleekFlow mobile